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We offer free 'Standard Delivery' on all orders over £30. For orders under £30 we charge £1.99. Standard Delivery uses Royal Mail and is sent on a 3-5 working day service. This is valid on the purchase of both sale and full price items.
We offer an 'Express Delivery' service which costs £3.99. This is a Next Day Service providing your order has been placed before our 2pm cut-off time Mon - Fri. Please note this does not include Saturday delivery. Certain postcodes are excluded, for full details please refer to our Delivery Details page.
If you need any information or have any questions about delivery then please get in touch. You can get to our customer services team (working 9am to 5pm Mon-Fri) via our Contact Form. Alternatively you may find the information you need in our FAQ or our Terms and Conditions pages.
Please Note: Free Delivery does *not* apply to products purchased using discount vouchers or deal/offer led initiatives unless otherwise stated.
We offer a 28 day return policy. Please use the returns label on the reverse of your delivery note to post your return(s) to us and include the delivery note in the parcel, as it will help us to process your return faster. See our returns page for full details.
You custom is important to us. If you have a question, please check our FAQ page or email Customercare@bench-help.com and one of our customer service team will be happy to help.
Monday – Friday 09:00 – 17:00 (GMT)
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