By using the Website, you are deemed to have full knowledge of these terms and conditions and to accept them. We advise you to read them carefully and keep a copy of them. If you do not agree to be bound by these terms and conditions, please do not use the Website.
All material accessible on this Website is protected by copyright. You may view website pages on screen and may print or download extracts of them for your own personal use.
You may supply a copy of any such extract to any third party provided that:
o 1. the extract is for their own personal use
o 2. the extract is not supplied as part of, or incorporated in, another work, website or publication
o 3. the extract is not supplied either directly or indirectly in return for commercial gain
o 4. the third party is made aware that the source of the copy is this Website and that these terms and conditions apply equally to them.
No part of this Website may be reproduced, transmitted to, or stored on any other website in any other form of electronic medium without our express written consent.
Availability of website
We will use our reasonable endeavours to provide you with a prompt and continuing service. We do not, however, warrant that the Website or the service it provides will continue uninterrupted or without delay or that it will remain unchanged.
Content of the website
While we will use our reasonable endeavours to ensure the information contained in the Website is correct and reliable, no warranty, either express or implied, is given as to the accuracy or completeness of that information.
The Website contains hypertext links to a number of websites owned, operated and controlled by third parties. We have no control over or proprietary interest in any of these websites and, as such, make no warranties with regard to the quality, security, accuracy or any other aspect of such sites, and exclude any and all liability arising from use of the same.
The Website contains content and services (“Third Party Services”) owned, operated and controlled by third party service providers (“Third Party Providers”) and not by us. Where appropriate the provision of any Third Party Services to you by any Third Party Providers shall be on the terms and conditions of the relevant Third Party Provider. It is your responsibility to make yourself aware of such terms and conditions. We exclude any and all liability arising from the provision of any Third Party Services to you by any Third Party Providers and your only remedy for failure to provide such Third Party Services is against the relevant Third Party Providers.
Please check the home page for any new promotions or follow us on Facebook or @bench_clothing.
Competition terms and conditions
See relevant terms and conditions associated to each competition.
While every effort is made to ensure any enquiry you submit is dealt with promptly, we cannot guarantee your query will always be dealt with within the timescale you require. If your enquiry is submitted to a Third Party Provider then we will not necessarily read or see your enquiry. We cannot guarantee complete confidentiality and recommend you do not include sensitive information, or information which could be classed as a trade secret, via the internet.
This website is owned and operated by Americana International Limited, trading as Bench (“Bench”, “Americana International Limited,”, “we” or “us”). The company is registered under the Registrar of Companies in England and Wales under Company Number 4787106.
If you have questions relating to our terms and conditions, you may contact us by email at email@example.com.
Ownership of rights
Ownership of all rights, including copyright, relating to this website is vested with Bench and Americana International Limited. Any use of this website or its contents, including copying or storing it or them wholly or in part, other than for your own personal, non-commercial use, is prohibited without the permission of Bench and/or Americana International Limited. You may not modify, distribute or re-post something on this website for any purpose.
Acceptance of your order
All orders are subject to acceptance and availability.
Orders placed by you are an offer to purchase and will be accepted by us subject to stock availability at the stated prices, and subject to your payment having been received by us in full. We require full payment for the goods before your order can be accepted. Once your payment has been received by us, we will send an email to your stated email address to confirm our acceptance of your order. Upon acceptance of your order, despatch will be arranged to your address. Completion of the contract between you and Bench will be perfected when we despatch the goods to you. The sale contract is concluded in Manchester, England, and the contract language is English.
We will be pleased to accept orders provided they are for the personal, non-commercial use by our customers. We will not accept orders which are intended for resale or distribution for commercial purposes. The resale of any products purchased on the Bench website without the express written agreement of Bench or Americana International Limited, is not permitted.
Acknowlegement of your order
Provided you have supplied us with your correct email address, we will notify you by email as soon as possible to confirm receipt of your order.
All items are subject to availability. In the event that the item you wish to purchase is not available, we will email you immediately to inform you. If your order is delayed because we are awaiting supply of stock or for any other reason, we will make every effort to keep you informed and discuss revised delivery timing.
Prices and offers are valid as advertised and may change from time to time. The GBP price of an item is inclusive of UK VAT.
* Discounts and promotions are only valid against full priced items. Only one discount code can be used per order. NUS discount cannot be used against any other discount or promotion.
Payment can be made securely online by Visa, MasterCard and Maestro cards. The credit/debit card being used must be yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment, we will not be liable for any delay or non-delivery of your order. In the event that your card authorisation and validation is declined, we reserve the right to cancel your order. For first time online customers, we may request that shipping be to the credit card billing address only.
By submitting an order to us through our website you represent and warrant the payment details provided on your order are valid and correct and when your order is accepted and processed by us, payment will be made in full.
Standard Delivery is £1.99 and Express Delivery is £3.99.
Once your credit card has been approved, your order will be despatched from Manchester by our contracted courier company. Despatch will be made to your stated delivery address. If you have selected Express Delivery (£3.99) a signature will be required upon delivery to ensure safe arrival.
We offer a free standard delivery service on order over £30. All orders placed before 2:30pm with be delivered within 3 working days.
To ensure prompt delivery we must have proper and complete address details and make one delivery charge per delivery address. A daytime telephone number is required in case we or our delivery agents need to contact you.
Please note that Free Delivery does *not* apply to products purchased using discount vouchers or deal/offer led initiatives.
The goods which you order will be insured by us or by our agents while in transit and up to the point of delivery to your address. You will be asked to sign for the goods on arrival at which point responsibility for your purchased goods passes to you.
For all enquiries please contact Bench customer services:
Our Customer Service team are available Monday to Friday 9am-5:30pm*
Further information can be found on the customer services page here
Looking to return an item? Please refer to our Returns section here
NUS discount is only available on full price items and cannot be redeemed against any other promotions.
A 25% discount is also available from those registered with www.studentbeans.com.
Cancellation by us
We will aim to fulfil your orders to the best of our ability. However, we reserve the right to cancel the contract between us if one or other of the following circumstances apply:
o We do not have sufficient stock to deliver the goods you have ordered
o We do not deliver to your area or country
In the event of cancellation we will contact you by email and will re-credit your account as soon as possible, and in any event within 30 days of your order being placed.
Your activity and your computer
You may use this website at your own risk and it is understood you are personally responsible for your use of this site and for your communication and activity related to this site. We make every effort to ensure this website is free from viruses or defects. However, it is your responsibility to ensure you use the right equipment to use this website and to screen out anything which may damage it.
Every care has been taken in the preparation of the content of this website to ensure the items and terms are described accurately. There may however, from time to time, be technical inaccuracies and/or typographical errors. There may slight variations from time to time in style or colour reproduction, or in text descriptions. As the actual colours you will see will depend on your monitor, we are unable to promise or guarantee your monitor’s display of any colour will actually reflect the colour of the product delivered to you. To the extent permitted by law, Bench/Americana International Limited shall not be liable for any claims either direct or in terms of consequential loss relating to the accuracy of the information contained in any of the sections of this website, whether this arises from breach of duty, breach of contract, negligence or any other way.
On our website all trademarks, product names, company names and logos are the property of their respective owners. No permission is given by Bench either directly or implied, in respect of the use of any such brand names, photographs, product names or titles or copyrights which belong to third parties, and such use may constitute an infringement of the owners rights.
This website, any content contained herein and any contract brought into being as a result of usage of the website are governed by and construed in accordance with English Law and any disputes will be dealt with under the sole jurisdiction of the courts of England and Wales. All contracts are concluded in English.
Events beyond our control
We will not be in breach of this agreement or otherwise liable for any delay in performance if to the extent that any delay or failure results from circumstances beyond our reasonable control including, without limitation, strikes, lockouts and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
Our terms and conditions relating to your use of this website may be updated from time to time and we suggest you check our website regularly for any changes to our terms and conditions.
If a customer purchases goods that total £50 or more in one sale, they are then entitled to a loyalty card in participating Bench standalone stores.
The loyalty card will then be swiped against that initial purchase.
Customers have the option to go online, register and enroll their card to receive a £10 bonus
The Card cannot currently be used online to earn or redeem points
Customers should retain their card to collect points against all future purchases of any amount (no minimum spend)
Customers will receive 1 point for every pound spent. Once a card has a balance of 10 points, the points will convert over night to £1.
Points will only convert back into pounds if the cards is registered and enrolled for loyalty.
When registering a card online, customers can enroll for loyalty by ticking the ‘Register as loyalty’ box on the ‘New account’ registration form.
Customers will only receive the £10 bonus if the ‘Register as loyalty’ box has been ticked.