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Privacy Policy

Privacy Statement

Access Data / Server Logfiles

Cookies

Registration Function

 

Privacy Statement

Bench is authorised to collect, process, and to use data received from customers pursuant to the legal provisions as they are required to execute the contractual relationship.

This privacy statement informs users about the nature, scope, and purpose of the elicitation and the use of the collected personal data by Bench Limited (Company No. 4787106) (“we”, “us” or “Bench”) on this website (the “Website”).

We are committed to protecting and respecting your privacy in accordance with the Data Protection Act 1998.

Access Data / Server Logfiles

We and our webspace provider collects data of every access to our Website (so called server log files). The access data include:

Name of the accessed website, file, date and hour of the visit, quantity of data transmitted, report of a successful visit, browser type and version, the user’s operating system, referrer URL (the website visited before), IP-address and the requesting provider. Our webspace provider uses the protocol data for statistical operating purposes, for security, and for the optimization of the Website. However, we and our webspace provider reserves the right to check the log files later, if there exists concrete evidence of unlawful use.

Handling of Personal Data

Personal data is information, which helps to identify a person, i.e. information, which can be used to be traced back to a person. This includes the name, the e-mail address, or the phone number. But also the data of preferences, hobbies, memberships, or the visit of websites are part of personal data.

When you use our Website and/or purchase products from us you may provide us with personal information, such as your name, delivery address, billing address, date of birth, gender, IP address and telephone numbers, email address, cred/debit card number and expiry date. 

Your personal data is collected and used as follows:

  • to process your order, deal with your queries, manage your account, administer this Website and for the purposes of record keeping and you consent to such use.
  • in transferring your personal data to our third-party service providers (who provide many parts of the services provided on the Website) for the purposes of processing your order, dealing with your queries, managing your account, administering this Website and for the purposes of record keeping and you consent to such use.
  • Where we are required to disclose your personal data because of a court order or statutory obligation.
  • to tell you, from time to time, about our goods and services.

Contact

In the case of contact e.g. by use of a contact sheet for example, or by e-mail, your details will be filed for the further processing and in case there are any follow-up issues.

Newsletter

The newsletter informs you about us and about our offers.

If you want to receive the newsletter, we need your name and  valid e-mail address as well as information, which enables us to verify that you are the owner of the submitted e-mail address, i.e. that the owner of the submitted e-mail address agrees to receive the newsletter. No further data is required. This data is used exclusively to be able to send the newsletter and will not be passed on to third parties unless otherwise required by a court order or statutory obligation.

With your application for the newsletter we save your IP-address and the date of the registration. This storage takes place to prove, if a third party abuses the e-mail address and registers for the newsletter without the agreement of the owner of the e-mail address.

At any time you can cancel your consent to save your data, your e-mail address for the dispatch of the newsletter. To cancel use the link within the newsletter or in your profile sector to the provided contact address.

Cookies

We use cookies on the Website to enable us to deliver content specific to you interests. 

Cookies are small files that allow specific device-related information to be saved on the user’s access device (computer, smartphone or else.) They support the ease of use of websites and therefore help the user (for example the saving of login data). They also collect statistical data of website use in order to be able to analyse and consequently improve the offer. The users can influence the use of cookies. Most browsers provide an option to limit the saving of cookies or to completely prevent them. However, it is pointed out that the use and especially the user convenience is restricted if cookies are not allowed.

You can manage online-advertising-cookies of companies by use of this U.S. website or this EU website.

Registration Function

The data provided at registration is used to enable the use of the offer. The users can be informed via e-mail about the offer or registration relevant information, e.g. changes of the offer volume or technical conditions. The input mask at registration tells you which data was collected. This includes for example. NAME, ADDRESS, E-MAIL ADDRESS, IP-ADDRESS etc.

Integration of Services and Third Party Contents

In the context of this Website the content of third parties, e.g. YouTube videos, Google-maps, RSS-feed or graphics of other websites are contained. This always assumes that the providers of such content, (hereinafter referred to as "third parties") receive the user’s IP-address. Without the IP-address, they cannot send contents to the user’s browser. Therefore your IP-address is needed to display such contents. We try to use such contents only, in the same way that the provider uses the IP-address, for content delivery. However, we cannot prevent a third party from saving the IP-address, for example to use it for statistical purposes.

Google Analytics

Google Analytics uses this Website, a Google Inc. („Google“) web analysis service. Google Analytics uses so-called. “cookies“, text files, which are saved on the user’s computers and which enable an analysis of the use of the Website. The information about the use of the Website generated by the cookies is usually transmitted to a Google server in the United States, where it will be filed.

If the IP-data are anonymized on this Website, Google shortens the user’s IP-address within the member countries of the European Union or within other countries which are contractual members of the European Economic Area. Only in exceptional cases the complete IP-address is transmitted to a Google server in the United States and shortened there. On this Website, the IP-address is anonymized. By order of the provider of this Website, Google will use this information, to evaluate the user’s use of the Website, in order to establish reports about the website activities and to provide additional website use and Internet use services for the Website provider.

The IP-address transmitted by your browser to Google Analytics will not be combined with other Google data. The user can prevent the saving of cookies by using the respective settings of the browser software; however, the Website informs the user that in such a case it might not be able to fully use all functions of this Website. In addition, the user can prevent the collection generated by the cookies regarding the use of the Website  (incl. your IP-address) to Google and the processing of this data by Google by downloading and installing this available browser-plug-in.

As an alternative to the browser-add-on or for browsers on mobile devices, please click this link, so that in future you can prevent Google Analytics collection of data from this Website. This activates an opt-out-cookie on your device. When you delete your cookies, you have to click this link again.

Use of Facebook Social Plug-Ins

This Website uses social plugins ("plugins") of Facebook.com, the social network, which is provided by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"). The plugins can be recognized by one of the Facebook logos (white “f“ on a blue tile, the term "like", or a thumbs up sign or are marked with the addition "Facebook Social Plugin". The list and the look of the Facebook Social Plugins can be viewed here.

If a user visits the Website and it contains such a plugin, their browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to the user’s browser which combines it with the Website. The provider can therefore not influence the volume of the data collected by Facebook with the help of these plugins:

By integrating plugins, Facebook receives the information, that a user visited the Website. If the user is logged in at Facebook, Facebook can attribute the visit to the Facebook account. If a user interacts with the plugins, like pressing the like button or making a comment, the respective information is immediately transmitted to Facebook and saved there. If a user is not a member of Facebook, there is still a possibility that Facebook finds out the IP-address and saves it.

The purpose and scope of the data collection and the processing and use by Facebook and the respective rights and setting options to protect the users’ privacy are outlined at Facebook’s data protection information.

If a user is a member of and does not want Facebook to use this Website to collect their data and combines them with the user’s own filed Facebook membership data, they will have to log out of Facebook before visiting the Website. Further information relating to the use of data for advertising purposes, can be made on the Facebook profile settings.

Google AdSense

This Website uses Google AdSense, a service to integrate Google Inc. ("Google") advertising. Google AdSense uses so-called "cookies", text files, which are saved on the user’s computer and enable an analysis of the use of the Website. Google AdSense also uses so-called web beacons (invisible graphics). These web beacons are able to evaluate information like the frequency of visits to the Website.

The information collected by cookies and web beacons about the use of this Website (including the user’s IP-address) and the delivery of advertising formats are transmitted to a Google server in the United States and are saved there. This information can be passed on to Google’s contractual partners. However, Google will not combine your IP-address with your other saved data.

The users of this Website can prevent the installation of cookies by respectively setting their browser software. However, this Website informs the user that in such a case he might not be able to fully use all functions of this Website. By using this Website the user agrees to the handling of their data by Google in the way outlined above and as described above.

Alterations, Corrections  and Updates

Send your Cancellation Notice to the following email address: service@bench.co.uk

You are entitled to see the information held about you and you may ask us to correct or update your personal data in accordance with the Data Protection Act 1998. To request a copy or to ask us to make any necessary changes to ensure that our information is up to date you can email service@bench.co.uk or write to us at the following address:

Customer Services

Bench Limited
Tanzaro House
Ardwick Green North
Manchester
M12 6FZ

We may charge you a small administrative fee to meet our costs in providing you with details of the information we hold about you.  In addition you have the right to ask us to delete the personal data which we hold about you, as long as there is no legal obligation to retain such data.

For the purposes of the Data Protection Act 1998, the data controller is Bench Limited of Tanzaro House, Ardwick Green North, Manchester, M12 6FZ.

Security

The Website has numerous security measures in place to prevent the loss, misuse and alteration of information under our control such as password and firewalls. We cannot, however, guarantee that these measures are, or will remain, adequate. We do, however, take data security very seriously and will use all reasonable endeavors to protect the integrity of the information you provide.

 

 

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